Examples

Little things (and some not-so-little) that have made a big difference …

  • Calendar entries made on the iPhone or Mac appear on the other, but not on the iPad. hmm, the iPad is not talking to the cloud – resetting the WiFi modem solved the problem.
  • a new computer and the remembered email password is lost … and found (reset)
  • so that’s how you add (and remove) icons in Windows
  • pictures are no longer duplicated when loading new ones
  • form letter merged with mailing list … much simpler than one-by-one
  • over 4000 pictures, many of them duplicated – how do I get them organized?
  • I need to create MS Word formatted documents on my iPad
  • copying internet-based images into a PowerPoint slide is easy … once you know how!
  • email can be sent to groups in Yahoo mail when you think in terms of “lists”
  • changed an Apple ID on all devices: the email previously used was hacked & sending out spam
  • reconciling a checkbook is hard for some; making it match QuickBooks after incomplete data entered for over three years made the task daunting. “Adjusting transactions” got everything in balance without having to enter all that historical information.
  • a retired medical doctor just needed to know how to do the basics (that somebody else used to do for him)
  • recovered the data from a very out of date Goldmine corrupted database
  • “remind me one more time how to attach a picture to an email”
  • “with your help meeting me at the computer store, I’m sure I purchased the right computer”
  • after many years raising kids, I am returning to the workforce and want to know how to use Outlook and other technology
  • scanning from the computer allows much more control than using the multifunction printer control panel
  • finding the zoom button in Word so the text is easier to see
  • Outlook automatic send/receive stopped
  • the new printer has WAY too many parts to put together
  • speaker icon went missing
  • back to school & the professor wants paragraphs double spaced with one-inch margins.
  • email history moved from Windows PC to Mac.